Frequently Asked Questions

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Getting Started

What is RANGEXONE?

RANGEXONE is a web application designed for shooters to track their range sessions, manage their firearms collection, monitor ammunition inventory, and analyze their shooting performance over time. Think of it as a digital logbook and analytics platform for your shooting activities.

Is RANGEXONE free to use?

Yes! RANGEXONE offers a free tier that includes basic session logging, up to 3 firearms, and 5 target photo uploads. Paid plans (Plus and Pro) unlock unlimited features, full history, analytics, and exports.

Do I need to download an app?

No download required. RANGEXONE is a web application that works in any modern browser on your phone, tablet, or computer. You can add it to your home screen for an app-like experience.

How do I create an account?

Click "Get Started" on the homepage and enter your email address. You'll receive a confirmation email to verify your account. Once verified, you can start logging sessions immediately.

Features & Usage

What can I track with RANGEXONE?

You can track range sessions (date, location, duration, rounds fired, notes), firearms (make, model, caliber, round counts), ammunition inventory, target photos, performance scores, and more. Analytics help you visualize trends over time.

Can I track multiple firearms?

Yes! Free users can track up to 3 firearms. Plus and Pro subscribers can track unlimited firearms with additional details like maintenance schedules and modification logs.

How does ammunition tracking work?

You can add ammunition to your inventory with details like caliber, brand, and quantity. When you log a session, you can link the ammunition used, and RANGEXONE will automatically deduct the rounds from your inventory (Plus and Pro feature).

Can I upload photos of my targets?

Yes! Free users get 5 lifetime target photo uploads. Plus and Pro subscribers get unlimited photo uploads. Photos are stored securely and can be viewed in your session history or gallery.

What are session modes?

Session modes help you categorize your range visits: Casual (recreational shooting), Training (skill practice), Competition (matches/events), and Precision (accuracy-focused practice). This helps with filtering and analytics.

Subscriptions & Pricing

What's included in the Free tier?

Free includes: unlimited session logging (30-day history), up to 3 firearms with basic details, 5 target photo uploads, and basic session stats. No credit card required.

What does Plus add?

Plus ($4.99/month) unlocks: unlimited session history, unlimited firearms, unlimited photos, full ammunition tracking, charts and analytics, CSV export, and ad-free experience.

What does Pro add?

Pro ($9.99/month) includes everything in Plus, plus: drill tracking with scoring, advanced analytics, PDF exports, maintenance reminders, parts/modifications tracking, and priority support.

Can I cancel my subscription?

Yes, you can cancel anytime from your account settings. You'll retain access to paid features until the end of your billing period, then revert to the Free tier.

Do you offer annual plans?

Yes! Annual plans offer a discount compared to monthly billing. You can switch to annual billing from your account settings.

Privacy & Security

Is my data secure?

Yes. All data is encrypted at rest and in transit using industry-standard encryption. We use Supabase (built on PostgreSQL) for secure database hosting with SOC 2 compliance.

Who can see my data?

Only you can access your data. We don't share your information with third parties except for essential service providers (payment processing, hosting). Read our Privacy Policy for full details.

Do you store serial numbers?

You can optionally add serial numbers to your firearms. This data is stored securely and is only visible to you. Many users choose not to store serial numbers, and that's completely fine.

Can I delete my data?

Yes. You can delete individual items (sessions, firearms, etc.) at any time. To delete your entire account and all associated data, contact us through the feedback form.

Can I export my data?

Yes. Plus users can export to CSV, and Pro users can also generate PDF reports. You own your data and can export it whenever you want.

Technical

What devices does RANGEXONE work on?

RANGEXONE works on any device with a modern web browser including iPhones, Android phones, iPads, tablets, and desktop computers. No app download required.

Does RANGEXONE work offline?

Currently, RANGEXONE requires an internet connection. We're exploring offline support for a future update.

Can I use RANGEXONE on multiple devices?

Yes! Your account syncs across all devices. Log in from your phone at the range, then review your data on your computer at home.

I found a bug. How do I report it?

We appreciate bug reports! Use the Feedback form in the app (Settings → Send Feedback) or email us. Please include details about what happened and what device/browser you were using.

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